ABUSO NO DIREITO A GRATUIDADE
Durante anos esta não possuía meio para controlar o uso das meia-passagem, pois sua eficiência estava no controle das passagem inteiras e gratuidades; devido ao alto valor das passagens muitos usufruíam indevidamente do direito dos filhos estudantes.
Por volta de 1994 a TRANSPAL, iniciou um processo de combate a este abuso com a impressão do nome do usuário no passe estudantil, tendo o aluno de apresentar sua carteira de estudante para comprovar que o passe estudantil era de fato seu, caso contrário não pagaria inteira ou passando o passe era marcado e seu nome era enviado a TRANSPAL para bloqueio de venda a este estudante.
Com o uso da tecnologia hoje o sistema é feito através de cartão eletrônico e a TRANSPAL vende créditos, passagem. Desta forma não há mais o uso do direito dos estudantes por terceiros, para chegar a este avanço a TRANSPAL focou só este problema de tal forma que perdeu controle dos outros usuários.
Busca hoje o controle do uso dos vale-transporte que encontramos no centro da cidade pessoas com cartelas e mais cartelas de vale transporte a preço mais baixo que a TRANSPAL.
O vale é passagem inteira comprada por empresas que não gera prejuízo a TRANSPAL e sim a empresa que compra uma quantidade para seu funcionário e este vende a baixo valor, ou por morar próximo ao trabalho, por ir muitas vezes de bicicleta, ou outra motivo.
Já os policiais estes não geram prejuízo a TRANSPAL, pois a sua gratuidade esta embutida na passagem dos pagantes de meia se inteiras, no entanto, a falta de controle gera um pagamento além do devido.
Os policiais que deveriam só utilizar da gratuidade quando fardados indo ou vindo do serviço não funciona mais, pois os mesmo com ou sem fardas não pagam, e usam desta falta de controle da TRANSPAL para ir levar e buscar filhas na escola, ir namorar, ir a bares e etc..
Os policiais aposentados(reformados) não possuem direito a gratuidade, mas a falta de controle é tanta que estes vão e vem a vontade só mostrando a credencial antiga, pois este não possuem mais fada.
E como isso não fosse o bastante agora aqueles que moram aqui na cidade e trabalham como guardas municipais em cidades vizinhas aproveitam dessa falta de controle e também não pagam mais passagem.
A TRANSPAL necessita com buscar o controle justo do uso das gratuidades.
Controle justo não é identificar quantitativo de não pagantes e repassar o valor deste aos demais usuários.
A TRANSPAL deve coibir o uso indevido de gratuidades, para gerar um aumento na receita, para qualificar seus colaboradores para uma prestação de serviço de qualidade, e melhorias diversas.
Caso ela não seja capaz de executar, sugiro trocar de administrador ou continuar deixando os pagantes pagar as passagens dos indevidos, até que estes se rebelem.
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